Well-equipped modern service workshops compliment Zayani
Motors commitment to customer satisfaction. Manned by
qualified and highly skilled technicians, Zayani Motors is
fully geared to deliver quality after sales services to all
their customers.
Through the call center, customers can
obtain information, report a malfunction or ask for
assistance. They also have the opportunity to express their
suggestions, concerns and queries, which will be immediately
answered by one of the professional agents handling the
call, thus ensuring optimum customer satisfaction.
With a dedicated after-sales team, a professional service
center and fixed ‘open and honest’ service menu pricing,
Zayani Motors has consolidated its position as one of the
most innovative dealerships in the Kingdom that offers value
added packages and excellent customer service.
Zayani Motors now boasts an all new 'Express Delivery'
service where customers can order parts and have them
delivered at their door step in case of unavailability at
any of the outlets they visit.
To make life easier, customers have the flexibility to
trade in their old cars of any make or model for the latest
and newest Mitsubishi model. In addition to ZM’s flexible
15-day ‘hassle-free’ exchange period, customers can also
take advantage of the ‘buy back guarantee’ feature that
provides them with an easy option to sell their car whenever
they wish to do so.
With respect to ZM’s added-value programs, Zayani Motors
offers their customers an exclusive membership for the
Diamond Loyalty Scheme which entitles them for special
discounts on parts, accessories and labor charges, 24 hour
free recovery service, guaranteed same day delivery of
service and routine maintenance jobs, free evaluation for
trade-ins and much more.
Zayani Motors also offers their customers a Diamond
Lifetime Warranty (1,000,000 Kms or more) for Mitsubishi car
owners who carry out regular service and maintenance at
Zayani Motors’ fully equipped service centers. Customers who
qualify for this privilege enjoy a lifetime warranty on
their vehicles’ engine and transmission components.
Besides the 1,000,000 kms or more Warranty, Zayani Motors
is the first Japanese cars distributor in Bahrain to move to
10,000 kms service intervals. Customers can now enjoy the
convenience of driving 10,000 kms before each service
instead of the traditional 5,000 kms thereby reducing long
run cost.
Operating 5 well-equipped Spare Parts outlets, with their
showrooms in Ma’meer open 7 days a week, including a second
dealership operating in Arad, Zayani Motors is one of those
dealers who always come up with creative ideas and services
to maintain customer loyalty.